1Engage — User Engagement, Retention & Campaign Platform
Web-based engagement and retention platform for large enterprises and SMEs in Indonesia. Omnichannel campaigns over WhatsApp, SMS and more.
Overview
Led business concept, branding, UI/UX, wireframe/wireflow and design from 0 to launch. The platform supports campaign messages and OTP delivery via omnichannel — primarily WhatsApp and SMS — for large enterprises and SMEs.
Commercially launched in 2022, Indonesia. Big-data analysis and Generative AI are being added to support target user segmentation with geo-fence, alongside an easy-to-use 1EngageGPT interface for SMEs (35M+ in Indonesia).
Design System
Built on Atomic Design methodology with Figma tokens, ensuring consistency across console, dashboard, and campaign builder surfaces.
Key Features
- Omnichannel campaign delivery (WhatsApp, SMS, OTP)
- Audience targeting & segmentation
- Geo-fence segmentation with big-data analysis (in-progress)
- 1EngageGPT — generative AI assistant for SMEs (in-progress)
- Reporting & analytics dashboard
Previous
—
Next
GLMX →